We want you to be completely satisfied with your purchase from Roastika Coffee. If for any reason you are not satisfied with your order, please contact us within 14 days of receiving your order to arrange for a return for a full refund (minus shipping and handling)

If your coffee arrives damaged or is defective, please contact us within 7 days of receiving your order to arrange for a replacement or refund.We strive to provide the best possible customer service and will do our best to make sure that you are completely satisfied with your Roastika Coffee experience.

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available for faster delivery, with next-day and 2-day options available in most areas. International shipping times vary by destination but generally take 7-14 business days. All orders are processed within 1-2 business days, and you'll receive a tracking number once your order ships. During peak seasons like holidays, shipping times may be extended slightly.

Yes, free shipping on all orders

We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also accept PayPal, Apple Pay, Google Pay, and Shop Pay for your convenience and security. All payments are processed through secure, encrypted connections to protect your financial information. For large orders, we may also accept bank transfers or other payment arrangements - please contact our customer service team for more information about alternative payment options.

Once your order ships, you'll receive a tracking number via email within 24 hours. You can also track your order by logging into your account on our website and viewing your order history. The tracking information will show you the current status and location of your package, as well as the estimated delivery date. If you're having trouble with tracking or haven't received your tracking information, please contact our customer service team and we'll be happy to help you locate your order.